Buy your car from your home in 3 easy steps from the comfort of your own home!
When you find you find the right used vehicle online with us, you want to be sure that the vehicle will be available for you to buy when you visit our dealerships. At Border Motor Group, we make it fast and easy to reserve a used vehicle online, leaving you secure in the knowledge that it will NOT be sold before you get the chance to view it. Not only can you browse all of our current used vehicle stock on our website, clicking the 'Reserve It Now' button enables you to reserve the vehicle in just a few clicks.
How long is my vehicle reserved for?
We will reserve the vehicle for you for 5 days from the date of the payment when your reservation fee is confirmed by email.
Can I reserve a vehicle at one dealership and test drive it at another Border Motor Group dealership?
You must test drive the vehicle at the location of the vehicle as displayed on our website. We can, in some instances, arrange to bring the vehicle to you (dependent on location).
How do I pay the reservation fee?
After clicking 'Reserve it Now', you will be taken to the secure payment page where you will be asked to confirm your personal and card details. Then click the 'Confirm Payment' button to proceed with the reservation, which is a fee of £99.
Who handles your Reservation Fee payment?
We use Stripe - a safe, approved and trusted payments service to manage the Reservation Fee transaction, so that you can reserve your vehicle online safely and securely. To find out more about Stripe please visit www.stripe.com
Do Border Motor Group store any of my credit/debit card information?
Border Motor Group do not view or store debit or credit card information. Your card details are proceeded by Stripe, a PCI level 1 compliant service provider. Any payment transactions will be encrypted using Stripe's authenticated payment system for your security and peace of mind.
What happens if I decide I do not want the vehicle?
Not suitable? No problem, we'll refund your reservation fee in full. You can cancel the reservation at any time, and we will refund the £99 in 3-5 working days. To cancel, simply contact the dealership where the vehicle is located, just have to hand your reservation number, name and the vehicle you have reserved to help us identify you.
Is the Reservation fee taken into account if i purchase the vehicle?
Yes, the reservation fee will be deducted from the cost of the vehicle.
How long does the reservation fee refund take to process?
You can cancel the reservation at any time, and we will refund the £99 in 3-5 working days. To cancel, simply contact the dealership where the vehicle is located, just have to hand your reservation number, name and the vehicle you have reserved to help us identify you.